PSE&G Raises Awareness of Scams During National Consumer Protection Week
Utility warns customers to be alert for requests for payments via popular fund transfer aps
(NEWARK, N.J. – March 1, 2021) PSE&G encourages customers to learn how to spot the signs of
fraud and scams, and report them.
This week PSE&G joins Utilities United Against Scams (UUAS) to recognize National Consumer
Protection Week, which aims to educate customers on how they can guard against becoming
victims of impostor utility scams.
“Protecting our customers is a top priority. It is critically important we continue to raise awareness
and educate customers about how to stop and spot potential scams,” said Fred Daum, executive
director, Customer Operations for PSE&G. “Scammers continue to adapt and develop increasingly
sophisticated tactics to take advantage of our customers.”
Throughout the COVID-19 pandemic, scammers have increased calls, texts, emails and in-person
tactics, and they continue to contact utility customers asking for immediate payment to avoid service
disconnection. PSE&G doesn’t send a single notification to a customer within one hour of a service
disconnection. The company will also never ask customers to make payments with a prepaid debit
card, gift card, any form of cryptocurrency or third-party digital payment via fund transfer
PSE&G does not accept payments through prepaid debit cards or fund transfer applications.
PSE&G offers a variety of payment options and would never require one specific type of payment.
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